Welcome to Oceanpets
Discover our collection of sustainably sourced marine life. Experience quality and reliability with every purchase. Let’s connect and explore how we can serve your wholesale needs today.
Get in Touch
If you have any questions or need assistance, feel free to reach out to us.
- +1 641-754-0072
- info@oceanpets.com
- 123 Ocean St, Miami, FL, USA
Get in Touch
Frequently Asked Questions
Addressing Your Common Questions
We offer a diverse selection of sustainably collected corals, fish, and invertebrates sourced from various global locations, ensuring healthy and vibrant specimens for your needs.
To place an order, simply browse our online catalog, select your desired items, and follow the checkout process. If you have a wholesale account, you’ll have access to special pricing options.
Yes, we provide a live arrival guarantee on all shipments. We take great care to ensure that your marine life arrives in perfect condition, using temperature-controlled packaging and expedited shipping methods.
We accept various payment methods including credit cards, PayPal, and bank transfers, ensuring a seamless transaction process for our wholesale clients.
Absolutely! Once your order is shipped, we’ll send you a tracking number via email. This allows you to monitor your shipment until it arrives at your specified address.
If your items arrive damaged, please contact us within 24 hours. We’ll guide you through our claims process and ensure a resolution, whether it’s a replacement or an appropriate refund.
You can easily create a wholesale account by clicking on ‘Apply for Wholesale Account’ on our homepage. Fill in the required information, and our team will review your application.
Our pricing varies based on the species and quantity of marine life ordered. Wholesale clients are eligible for competitive rates that ensure value while maintaining quality.
We source our marine products from various regions known for their sustainable practices, ensuring both quality and environmental responsibility.
Yes, with each order, we provide care instructions tailored to the specific needs of the marine life you purchase, aiding in their optimal health and longevity.
Our business hours are Monday to Friday, 9 AM to 5 PM (GMT). We are here to assist you with any inquiries during those times.
Of course! Our team is ready to help you with any order-related questions. Feel free to reach out via our contact page or during business hours.
Need More Help?
If you have additional questions or need further assistance, feel free to reach out to our team anytime.